Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Silsden | GPhC Registration No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services. Please read it carefully.

Who We Are

Pharmacy Weight Loss Silsden is a GPhC registered online pharmacy clinic (GPhC No. 9012511) serving patients in Silsden and across the UK. As a data controller, we are responsible for the personal and medical information you provide to us. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Name, date of birth, address, email address, and phone number.
• Health information: Medical history, current medications, weight, BMI, and other clinical details relevant to your weight loss treatment.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your information for the following purposes:

• To assess your suitability for weight loss treatments safely and appropriately.
• To process your prescription and arrange delivery of your medication — typically within 1 working day once approved by our pharmacist.
• To communicate with you about your order, treatment, and any clinical queries.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To improve our services and ensure patient safety.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and where necessary, processing special category health data for the provision of healthcare services under Article 9(2)(h) of the UK GDPR.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device. We use:

• Essential cookies: Necessary for the website to function correctly.
• Analytics cookies: Used to understand visitor behaviour and improve our services.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in limited circumstances:

• Healthcare professionals: Where clinically necessary or required for your safe treatment.
• Service providers: Trusted third parties who assist us in operating our services, such as secure payment processors and delivery partners, who are contractually bound to protect your data.
• Legal authorities: Where we are required to do so by law or regulatory bodies, including the GPhC.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention

We retain your personal and medical data for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, your data will be securely deleted or anonymised unless we are required by law to retain it for longer.

Data Security

We take the security of your data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.

Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You also have the right to object to or restrict certain types of processing, and to request that your data be transferred in a portable format. To exercise any of these rights, please contact us directly using the details below. If you have concerns about how your data is handled, you are entitled to raise a complaint with the relevant supervisory authority.

Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Silsden
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect any changes in law or our practices.